Privacy Policy

NAPAC USA ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website www.napacusa.org ("Site"). This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you interact with our Site:

• Personal Information: Name, email address, phone number, mailing address, and other details you voluntarily provide through membership applications, donation forms, event registrations, and newsletter sign-ups.
• Demographic Information: Information you may provide to help us understand our community and better serve our mission.
• Cookies and Tracking Information: We use cookies and similar technologies to improve website functionality, remember user preferences, and understand how visitors interact with our Site. We may also use analytics tools such as Google Analytics or similar services.

2. How We Use Your Information

We use the information we collect to:

• Process memberships, donations, and event registrations.
• Send newsletters, updates, and communications you have requested.
• Manage our community and improve our programs.
• Monitor website performance, analyze traffic, and improve user experience.
• Respond to inquiries and provide support.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information with trusted service providers (such as our CRM system, website host, or analytics providers) strictly for the purpose of operating and improving our services. These providers are bound by confidentiality and data protection obligations.

4. Data Storage and Security

• Your information is stored securely in our website database and CRM systems.
• We use SSL encryption and access controls to protect your data.
• Only authorized staff and contractors have access to your personal information.

5. Cookies & Analytics

When you visit our Site, we may place cookies on your device to:

• Enable core functionality of the Site.
• Analyze how visitors use the Site (e.g., pages viewed, time spent, referral sources).
• Improve website performance and optimize user experience.

You can control or disable cookies through your browser settings. Please note that some parts of the Site may not function properly if cookies are disabled.

6. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

7. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your personal data.
• Request deletion of your personal information, subject to legal and operational requirements.

To exercise these rights, please contact us at privacy@napacusa.org.

8. Compliance with Applicable Laws

This Privacy Policy is designed to comply with:

• California Consumer Privacy Act (CCPA): California residents may request details on how their personal information is used and request deletion.
• General U.S. Privacy Standards: We follow best practices in handling personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."